This page explains how users of the REMI mobile application can request deletion of specific data or deletion of their entire account and all associated data.
Users may request deletion of specific academic or app-related data while keeping their REMI account active.
Where possible, users can manage and delete certain data directly within the app, such as:
If a specific data item cannot be deleted directly in the app, users may contact REMI support to request manual deletion of the selected data. After verification, only the requested data will be deleted and the user may continue using their account.
Users may also request permanent deletion of their REMI account and all associated data. This action removes all stored information and access to the account.
After full account deletion, users must create a new account to use REMI again.
You will be directed to the REMI support contact page, where you can reach us via email, phone, or WhatsApp to submit either a partial or full deletion request.
To protect user privacy and security, we verify account ownership before processing any deletion request.
For partial deletion requests, only the selected data will be removed and the account will remain active.
For full account deletion requests, all associated data is permanently removed from our systems. This action cannot be undone.
Please contact us using one of the methods below. Include your username for faster service.
Email: denisssendagire22@gmail.com
WhatsApp: +256 742 072 661